Title: Digital Transformation Lead, London
Reporting to: Head of Digital
Department: Digital
To apply, you must have the full right to work in the UK. We are unable to offer visa sponsorship for this role.
At Downing, we’re consolidating two teams - Change and Insights - into a single Digital Transformation team. This role leads that team: owning the full remit and managing a small team day-to-day.
You’ll take on a combined mandate: pipeline management, delivery coordination, product management across Digital’s portfolio, and a growing AI adoption programme - sharing accountability with department heads and operational leads for whether solutions deliver outcomes across the full portfolio, and helping them deliver. You’ll shape the systems, frameworks, and practices that make it work at scale. You’ll work closely with the Head of Digital, Digital Delivery Lead, and senior leadership.
The Digital department is a centre of excellence, with an ambition to scale every department’s ability to shape and use technology - to solve problems, improve how they work, and do more with less. Delivery teams build the solutions and develop the platforms that allow departments to self-serve. The Transformation team sits across all of it - coordinating delivery, managing the pipeline, driving adoption, establishing the frameworks, and sharing accountability with departments for outcomes.
The portfolio spans software applications, data products, reports and dashboards, low-code platforms, and increasingly AI-enabled tools - and it’s growing. More departments, more solutions, more pipeline. With that comes a growing need for coordination, adoption support, and a relentless focus on value.
Two teams have been managing this work separately - Change (pipeline, delivery coordination, department communication) and Insights (data product management, Power BI adoption, reporting foundations). Consolidating into a single team creates a clearer structure, designed around what the business actually needs.
The remit is also expanding. There is growing demand for AI adoption across the business, and Digital needs someone who can coordinate this - working across departments, removing barriers, and ensuring the right governance is in place. This sits alongside a need to strengthen product management practices across all solution types and accelerate Power BI adoption.
The Digital team is flat and open. Everyone engages directly with department heads and their teams.
Manage the Digital Transformation team - a small team day-to-day.
Manage pipeline and prioritisation across Digital’s growing portfolio of solutions and departments.
Evolve and scale Digital’s delivery frameworks - driving adoption across departments and adapting them for AI enablement and Power BI adoption.
Work with Heads of Department and operational leads to identify worthwhile challenges to solve and opportunities for growth.
Strengthen and drive adoption of product management best practices across all of Digital’s solution types - software, data products, reporting, low-code, and AI.
Coordinate AI adoption activities across the business, working with the broader Digital function and senior leadership to address friction and remove barriers.
Work with Risk, Compliance, and senior leadership to establish governance practices and monitoring for AI use and business teams building their own solutions.
Coach operational leads and strengthen how departments shape and use technology.
Coordinate delivery for initiatives that span departments, particularly where departments have a skills gap.
Pipeline is focused on value - departments are working on things that matter, with clear rationale.
Digital’s delivery frameworks are evolving to support AI adoption and Power BI at scale.
Product management practices are strengthening across all solution types.
AI adoption is step-changing how departments work - with the right governance to support it.
Departments are increasingly owning how technology is used - more capable, more connected.
The team is delivering - clear ownership, no gaps, things don’t get stuck.
Experience in change, delivery, product management, or digital transformation with at least 5+ years in relevant roles.
A value-oriented mindset - you naturally ask “so what?” and help others focus on outcomes.
Experience managing or leading a small team.
An AI-first mindset - you already use AI tools daily to think, research, draft, and solve problems. You experiment with new capabilities as they emerge, and you’re excited about what’s coming next.
Ability to take ownership and move work forward with limited direction.
Ability to influence outcomes without owning them directly.
Confidence engaging people at all levels, from department teams to Heads of Department and senior leadership.
Familiarity with digital products: reporting tools, software applications, data products, or similar.
Strong communication - written and verbal - and the ability to work across technical and business audiences.
A financial services or asset management background.
Experience with product management frameworks and practices.
Hands-on experience with Power BI, low-code platforms, or automation tools.
Downing’s values - Be bold and ambitious | Be straightforward | Support each other
Our values serve as a guide that shapes every aspect of Downing. They extend far beyond the conduct of our employees and encompass our products, services, and relationships with our investors and their advisers. By upholding these values, we firmly believe that we can navigate challenges and seize opportunities. Our commitment to these values ensures that we make a positive impact in everything we do, leaving a lasting and meaningful imprint on the world around us.
All candidates must be eligible to work in the UK.
We endeavour to reply to all individual applicants and will provide feedback for any candidates that reach the interview stage.
Please note, we are committed to sourcing candidates directly and as such we do not accept speculative CVs from agencies.
Downing operates a hybrid working policy whereby employees are expected to work from the office for a minimum of 3 days each week. If specific days are required in the office, this will be communicated during the interview process.
At Downing, we work hard to create a safe space for everyone: an environment for people to be themselves, and to be straightforward, honest and candid. Diversity is important to us, and we are passionate about creating an inclusive culture that supports and celebrates this.
We are committed to treating all employees and applicants fairly throughout our recruitment process and every aspect of employment, irrespective of background, disability or any other protected characteristic.
We will make reasonable adjustments within our recruitment process (and throughout employment) where needed. If you need any adjustments at any stage of our recruitment process, please do not hesitate to speak to the hiring manager or Downing’s People Team (people@downing.co.uk).
To understand what information we collect about you, how we will use it and for what purpose, please read our privacy notice
If you are a financial adviser, or discretionary fund manager please call us on 020 7630 3319 or email us at sales@downing.co.uk
If you are a private investor please call us on 020 7416 7780 or email customer@downing.co.uk