Title: Marketing Assistant, London
Reporting to: Marketing Manager
Department: Marketing
To apply, you must have the full right to work in the UK. We are unable to offer visa sponsorship for this role.
About Downing
Downing is a fast growing, entrepreneurial investment manager headquartered in the City of London, with four offices across the UK and Sweden and over 200 members of staff.
We invest for return while caring about the world. Downing has a structured and thorough approach to integrating sustainability, stewardship and governance into all that we do.
At a company level, we are driven by our ESG strategy and obligations as a net zero carbon asset manager. This is underpinned by our commitment as a certified B Corporation, in which we are dedicated to the 'triple bottom line' of people, planet and profit.
We monitor ESG performance and consistently look to improve through various responsible investment policies and by being active signatories to several industry frameworks, including UNPRI, UKSIF, ICGN, IIGCC and the UK Stewardship Code. We see contributing to policy advocacy as a core investor duty.
Diversity is important to us, and we see the benefits that having a team with a range of backgrounds and perspectives can bring. We are bold and ambitious, straightforward and we support each other. These core values are vital to everything we do – from the businesses we invest in, to the people we hire.
About the team
We’re looking for a proactive and organised Marketing Assistant to join Downing’s Marketing team. This role sits within the retail marketing channel, working closely with the Retail Lead, Product Marketing Manager and wider Marketing team.
The successful candidate will play a key role in supporting the execution of marketing activity across a variety of channels to our retail audience. This includes helping to deliver campaigns, updating marketing collateral, managing emails and social media activity.
This is an excellent opportunity for someone looking to develop their marketing career within financial services and gain hands-on experience across a broad range of products, channels, and stakeholders.
Role and responsibilities
We’re at an exciting stage in our growth as a marketing team and are now looking for an enthusiastic Marketing Assistant to help us to deliver on the wide range of marketing initiatives we have planned.
Your responsibilities will include:
- Support the execution of marketing campaigns across email, social media, website and other channels.
- Assist with the creation and updating of marketing collateral such as presentations, sales aides and digital content. This includes typesetting and editing documents using InDesign.
- Support email marketing activity using Hubspot, including building, scheduling and reporting on email campaigns.
- Co-ordinate organic LinkedIn activity, including drafting posts, creating social assets in Canva, managing approvals and tracking engagement.
- Help to review competitor marketing materials and communications to identify opportunities for improvement.
Education, experience and skills
The ideal candidate will have the following:
- Some experience in B2B marketing is desirable, financial services experience would be a bonus.
- Excellent written and verbal communication skills.
- Excellent attention to detail.
- Strong communication and interpersonal skills.
- Good organisational skills, with the ability to prioritise and work well under pressure.
- A willingness to learn, ask questions, and take ownership of tasks.
- Excellent understanding of the Microsoft Office suite.
Even if you do not have all the skills and experience noted above, we still encourage you to apply. We understand that different people have different backgrounds and bring different types of experience, which can be valuable in different ways. The most important thing we are looking for is attitude – and we are keeping an open mind about the exact skills and experience each individual applicant has to offer.
Personal characteristics
- Passionate about what you do - you are always happy to roll up your sleeves.
- Team player –we do our best to cultivate an open, honest, hard-working but fun culture at Downing.
- Client oriented - you are approachable, friendly and professional whilst working diligently.
- Assertive and focus on execution – you make things happen.
- Detailed –have excellent attention to detail and organisational skills.
Further information
Downing’s values - Be bold and ambitious | Be straightforward | Support each other
Our values serve as a guide that shapes every aspect of Downing. They extend far beyond the conduct of our employees and encompass our products, services, and relationships with our investors and their advisers. By upholding these values, we firmly believe that we can navigate challenges and seize opportunities. Our commitment to these values ensures that we make a positive impact in everything we do, leaving a lasting and meaningful imprint on the world around us.
All candidates must be eligible to work in the UK.
We endeavour to reply to all individual applicants and will provide feedback for any candidates that reach the interview stage.
Please note, we are committed to sourcing candidates directly and as such we do not accept speculative CVs from agencies.
Hybrid working
Downing operates a hybrid working policy whereby employees are expected to work from the office for a minimum of 3 days each week. If specific days are required in the office, this will be communicated during the interview process.
Diversity and inclusion
At Downing, we work hard to create a safe space for everyone: an environment for people to be themselves, and to be straightforward, honest and candid. Diversity is important to us, and we are passionate about creating an inclusive culture that supports and celebrates this.
We are committed to treating all employees and applicants fairly throughout our recruitment process and every aspect of employment, irrespective of background, disability or any other protected characteristic.
Reasonable adjustments
We will make reasonable adjustments within our recruitment process (and throughout employment) where needed. If you need any adjustments at any stage of our recruitment process, please do not hesitate to speak to the hiring manager or Downing’s People Team (people@downing.co.uk).
Privacy
To understand what information we collect about you, how we will use it and for what purpose, please read our privacy notice
About Downing
Downing is dedicated to delivering investments that matter – for our economy, our health, our society, our local communities and our environment.
For over 35 years, our highly experienced team and our entrepreneurial spirit has driven us to seek out long-term and unique opportunities that solve challenges faced by investors, companies and society.
From our headquarters in the City of London, and from offices in Cardiff, Glasgow, Helsinki and Stockholm, we structure and manage innovative investments that meet specific investor needs and look to the future with conviction. Our 200-plus employees drive our vision of long-term value creation, which we achieve by being bold, straightforward and ambitious.
Guided by these principles we have a broad range of investment opportunities. Our private market offerings include renewable energy infrastructure, private equity and private credit. In public markets, we have a boutique of specialist fund managers that provide a distinctive suite of investment mandates.
As a certified B Corp, we take our responsibilities, to our investors, our stakeholders and society, seriously. We invest for return while always considering our impact on the world.
Diversity is important to us, and we see the benefits that having a team with a range of backgrounds and perspectives can bring. We are bold and ambitious, straightforward and we support each other. These core values are vital to everything we do – from the businesses we invest in, to the people we hire.
About the team
IT Operations and Security is a growing team at Downing with the primary goal of improving operational efficiency across the business. The team is also responsible for Information Security, Data Governance, and ISO accreditation, this role will have some involvement in these areas.
Role and responsibilities
The IT Operations Assistant serves as a central coordinating role, facilitating the effective functioning of the IT department by providing support in procurement, inventory management, logistics, record keeping, and compliance. Although this position is not exclusively technical, it is integral to IT delivery, bridging people, processes, and systems within the organisation.
Participation in ongoing training, professional development and compliance training in line with an FCA-registered business would be expected.
Your responsibilities will include, but not be limited to:
Operational and administrative support
- Maintain and update records, databases, and documentation related to IT operations.
- Assist in the creation and maintenance of IT process documentation, checklists and standard operating procedures.
- Help draft and update user guides, FAQs, and training materials for internal systems and tools (e.g., ClickUp, ITOS, Power BI, SharePoint)
- Collaborate with various departments to ensure smooth execution of IT initiatives
- Collate and prepare data used for IT operational reporting.
Inventory procurement
- Help with the procurement and inventory management of IT assets.
- Maintain accurate inventory records and ensure timely replenishment of stock.
- Conduct regular audits of inventory to ensure accuracy and compliance with company policies.
Managing couriers
- Coordinate and manage courier services for the IT department, ensuring timely and accurate delivery of equipment.
- Track and document all shipments and resolve any issues related to courier services, including delays or lost items.
Induction and access setup
- Facilitate onboarding of new starters: ensure access to ClickUp, ITOS, Power BI, and shared folders.
- Support leavers’ processes and maintain system access hygiene
Key skills and experience
The ideal candidate will have the following:
- Broad understanding of IT systems, networks, and software applications.
- Excellent verbal and written communication skills.
- Strong interpersonal skills for effective collaboration with team members and other departments.
- Strong attention to detail and accuracy in documentation.
- Creative approach to finding solutions and improving processes.
- Ability to work under pressure and handle unexpected challenges
- Ability to manage multiple tasks and prioritise effectively.
- Efficient time management skills.
- Commitment to providing excellent support to users.
- Experience in managing IT inventory and procurement processes.
- Ability to track and manage IT assets and supplies.
- Experience in a similar IT support or administrative role would be beneficial.
Personal profile
Detail-oriented and proactive IT Admin Support professional with experience in providing comprehensive administrative support. Adept at managing IT assets, and ensuring seamless communication between departments. Known for good problem-solving skills, strong organisational abilities, and a commitment to delivering high-quality support to enhance operational efficiency.
- Passionate about what you do - you are always happy to roll up your sleeves.
- Team player – have fun! We do our best to cultivate an open, honest, hard-working but fun culture at Downing.
- Customer oriented - you are approachable, friendly and professional whilst working diligently. Nothing is too much trouble.
- Assertive and focus on execution – you make things happen.
- Eloquent – you can explain complex things in simple, relevant terms, and in good English.
This role is perfect for someone who:
- Has administrative or operational experience in a tech-related environment.
- Understands IT and systems thinking.
- Enjoys organising, tracking, and making things run smoothly behind the scenes.
- Wants to grow knowledge of broader IT operations, security, or governance areas.
Pay and benefits
For the successful candidate, we will put together an attractive reward package that will include:
- Competitive salary dependent on experience and qualifications
- Discretionary bonus
- Pension scheme
- Health insurance
- Life assurance
- Income Protection
- Death in service
- Additional social perks
Additional details
All candidates must be eligible to work in the UK or have a working visa.
We endeavour to reply to all individual applicants and will provide feedback for any candidates that reach the interview stage.
Please note, we are committed to sourcing candidates directly and as such we do not accept speculative CVs from agencies.
To understand what information we collect about you, how we will use it and for what purpose, please read our privacy notice
