;

Open positions

careers background

Team Assistant

London
Full-time

Title: Team Assistant

Location: London

Department: Business Support – Sales/ Events/ Marketing


About Downing

Downing is dedicated to delivering investments that matter – for our economy, our health, our society, our local communities and our environment.

For over 35 years, our highly experienced team and our entrepreneurial spirit has driven us to seek out long-term and unique opportunities that solve challenges faced by investors, companies and society.

From our headquarters in the City of London, and from offices in Cardiff, Glasgow, Helsinki and Stockholm, we structure and manage innovative investments that meet specific investor needs and look to the future with conviction. Our 200-plus employees drive our vision of long-term value creation, which we achieve by being bold, straightforward and ambitious.

Guided by these principles we have a broad range of investment opportunities. Our private market offerings include renewable energy infrastructure, private equity and private credit. In public markets, we have a boutique of specialist fund managers that provide a distinctive suite of investment mandates.

As a certified B Corp, we take our responsibilities, to our investors, our stakeholders and society, seriously. We invest for return while always considering our impact on the world.  

Diversity is important to us, and we see the benefits that having a team with a range of backgrounds and perspectives can bring. We are bold and ambitious, straightforward and we support each other. These core values are vital to everything we do – from the businesses we invest in, to the people we hire.

About the team 

The team is made up of 6 people who support, in some way, the entire business.  We are very involved in everything that is going on business wide, from events to updates there is always something to be involved in.

Role and responsibilities 

Downing is looking to hire a Team Assistant to support the sales senior leadership team and marketing team, in particular the Events Manager with the day-to-day admin around planning events across the business. There will also be some ad hoc support for others in the business. The ideal candidate will have innate organisation ability and can bring resilience, complete flexibility and a proactive mindset. This role will involve working closely with the business support team, sales team and marketing team and is a critical role within the company.

Your responsibilities will include:

- Ad hoc diary management and administrative support to multiple members of the sales team including PowerPoint deck creation, reporting and research

- Arranging travel and accommodation

- Assisting with the organisation of team meetings, events and socials

- Facilitating communication, manning and monitoring the phone system as well as providing excellent customer service on all requests and projects

- DDQ request support 

- Working with the wider team in the planning, preparation, and delivery of key objectives

- Working closely with the Events Manager on 150+ events across the Downing calendar

- Assisting in the set-up of events, including and some out of hours and out-of-office event work

- Managing courier bookings, coordinating branded merchandise, exhibition stand materials and print collateral with suppliers

- Manging event admin and post-event data in line with team processes, including compiling and tracking attendance data and event feedback

- Assisting with webinar platform set-up

- Ad-hoc reception cover

- General office administration: printing, binding, postage and scanning documents where required

- Any other duties associated with the above

Key skills and experience 

The ideal candidate will have the following: 

- A strong team player with excellent organisational skills

- Experience and good working knowledge of Microsoft packages (Outlook, Word, Excel, Teams, PowerPoint)

- Ideally 2+ years of experience in a similar role within a fast-paced environment with some experience organising team events

- Proactive and calm under pressure

- The ability to multitask and prioritise workloads

- The ability to handle multiple deadlines/assignments with minimal supervision

- Strong, positive internal and external relationship management skills, enabling you to engage at all levels

- Superb written and verbal communication skills, drafting clear messaging, presentations and communication

- A strong work ethic, with a sense of urgency, owning projects and areas of responsibility and seeing them through to completion/delivery with consistently good outcomes

- Strong attention to detail

- Due to the confidential nature of the work involved, the successful candidate will also be able to demonstrate absolute discretion at all times

- Experience in using Hubspot and Brighttalk preferred but not essential

Personal Profile

Passionate about what you do - you are always happy to roll up your sleeves

Team player - have fun! We do our best to cultivate an open, honest, hard-working but fun culture at Downing

Customer oriented - you are approachable, friendly and professional whilst working diligently. Nothing is too much trouble

Assertive and focus on execution - you make things happen

Eloquent - you can explain complex things in simple, relevant terms, and in good English

Pay and benefits 

For the successful candidate, we will put together an attractive reward package that will include:

  • Competitive salary dependent on experience and qualifications
  • Discretionary bonus
  • Pension scheme
  • Health insurance
  • Life assurance
  • Income Protection
  • Death in service
  • Additional social perks

Further information

Downing’s values - Be bold and ambitious | Be straightforward | Support each other

Our values serve as a guide that shapes every aspect of Downing. They extend far beyond the conduct of our employees and encompass our products, services, and relationships with our investors and their advisers. By upholding these values, we firmly believe that we can navigate challenges and seize opportunities. Our commitment to these values ensures that we make a positive impact in everything we do, leaving a lasting and meaningful imprint on the world around us.

All candidates must be eligible to work in the UK or have a working visa. 

We endeavour to reply to all individual applicants and will provide feedback for any candidates that reach the interview stage. 

Please note, we are committed to sourcing candidates directly and as such we do not accept speculative CVs from agencies.

Hybrid working

Downing operates a hybrid working policy whereby employees are expected to work from the office for a minimum of 3 days each week. If specific days are required in the office, this will be communicated during the interview process.

Reasonable adjustments

We will make reasonable adjustments within our recruitment process (and throughout employment) where needed. If you need any adjustments at any stage of our recruitment process, please do not hesitate to speak to the hiring manager or Downing’s People Team (people@downing.co.uk).

Privacy

To understand what information we collect about you, how we will use it and for what purpose, please read our privacy notice.

About Downing

Downing is dedicated to delivering investments that matter – for our economy, our health, our society, our local communities and our environment.

For over 35 years, our highly experienced team and our entrepreneurial spirit has driven us to seek out long-term and unique opportunities that solve challenges faced by investors, companies and society.

From our headquarters in the City of London, and from offices in Cardiff, Glasgow, Helsinki and Stockholm, we structure and manage innovative investments that meet specific investor needs and look to the future with conviction. Our 200-plus employees drive our vision of long-term value creation, which we achieve by being bold, straightforward and ambitious.

Guided by these principles we have a broad range of investment opportunities. Our private market offerings include renewable energy infrastructure, private equity and private credit. In public markets, we have a boutique of specialist fund managers that provide a distinctive suite of investment mandates.

As a certified B Corp, we take our responsibilities, to our investors, our stakeholders and society, seriously. We invest for return while always considering our impact on the world.  

Diversity is important to us, and we see the benefits that having a team with a range of backgrounds and perspectives can bring. We are bold and ambitious, straightforward and we support each other. These core values are vital to everything we do – from the businesses we invest in, to the people we hire.

About the team

IT Operations and Security is a growing team at Downing with the primary goal of improving operational efficiency across the business. The team is also responsible for Information Security, Data Governance, and ISO accreditation, this role will have some involvement in these areas.

Role and responsibilities

The IT Operations Assistant serves as a central coordinating role, facilitating the effective functioning of the IT department by providing support in procurement, inventory management, logistics, record keeping, and compliance. Although this position is not exclusively technical, it is integral to IT delivery, bridging people, processes, and systems within the organisation.

Participation in ongoing training, professional development and compliance training in line with an FCA-registered business would be expected.

Your responsibilities will include, but not be limited to:

Operational and administrative support

  • Maintain and update records, databases, and documentation related to IT operations.
  • Assist in the creation and maintenance of IT process documentation, checklists and standard operating procedures.
  • Help draft and update user guides, FAQs, and training materials for internal systems and tools (e.g., ClickUp, ITOS, Power BI, SharePoint)
  • Collaborate with various departments to ensure smooth execution of IT initiatives
  • Collate and prepare data used for IT operational reporting.

Inventory procurement

  • Help with the procurement and inventory management of IT assets.
  • Maintain accurate inventory records and ensure timely replenishment of stock.
  • Conduct regular audits of inventory to ensure accuracy and compliance with company policies.

Managing couriers

  • Coordinate and manage courier services for the IT department, ensuring timely and accurate delivery of equipment.
  • Track and document all shipments and resolve any issues related to courier services, including delays or lost items.

Induction and access setup

  • Facilitate onboarding of new starters: ensure access to ClickUp, ITOS, Power BI, and shared folders.
  • Support leavers’ processes and maintain system access hygiene

Key skills and experience

The ideal candidate will have the following:

  • Broad understanding of IT systems, networks, and software applications.
  • Excellent verbal and written communication skills.
  • Strong interpersonal skills for effective collaboration with team members and other departments.
  • Strong attention to detail and accuracy in documentation.
  • Creative approach to finding solutions and improving processes.
  • Ability to work under pressure and handle unexpected challenges
  • Ability to manage multiple tasks and prioritise effectively.
  • Efficient time management skills.
  • Commitment to providing excellent support to users.
  • Experience in managing IT inventory and procurement processes.
  • Ability to track and manage IT assets and supplies.
  • Experience in a similar IT support or administrative role would be beneficial.

Personal profile

Detail-oriented and proactive IT Admin Support professional with experience in providing comprehensive administrative support. Adept at managing IT assets, and ensuring seamless communication between departments. Known for good problem-solving skills, strong organisational abilities, and a commitment to delivering high-quality support to enhance operational efficiency.

  • Passionate about what you do - you are always happy to roll up your sleeves.
  • Team player – have fun! We do our best to cultivate an open, honest, hard-working but fun culture at Downing.
  • Customer oriented - you are approachable, friendly and professional whilst working diligently. Nothing is too much trouble.
  • Assertive and focus on execution – you make things happen.
  • Eloquent – you can explain complex things in simple, relevant terms, and in good English.

This role is perfect for someone who:

  • Has administrative or operational experience in a tech-related environment.
  • Understands IT and systems thinking.
  • Enjoys organising, tracking, and making things run smoothly behind the scenes.
  • Wants to grow knowledge of broader IT operations, security, or governance areas.

Pay and benefits

For the successful candidate, we will put together an attractive reward package that will include:

  • Competitive salary dependent on experience and qualifications
  • Discretionary bonus
  • Pension scheme
  • Health insurance
  • Life assurance
  • Income Protection
  • Death in service
  • Additional social perks

Additional details

All candidates must be eligible to work in the UK or have a working visa.

We endeavour to reply to all individual applicants and will provide feedback for any candidates that reach the interview stage.

Please note, we are committed to sourcing candidates directly and as such we do not accept speculative CVs from agencies.

To understand what information we collect about you, how we will use it and for what purpose, please read our privacy notice

We're here to help

If you are a financial adviser, or discretionary fund manager please call us on 020 7630 3319 or email us at sales@downing.co.uk

If you are a private investor please call us on 020 7416 7780 or email customer@downing.co.uk